Privacy policy

Last updated: 14 November 2026. We keep this short and plain.

What we collect

When you send an enquiry through our contact form, we receive the details you enter: your name, email address, project type and message. If you email or message us directly, we receive whatever you send.

Our server and hosting provider may also log technical data such as IP address, browser type and pages visited, for security and reliability.

How we use it

  • To reply to your enquiry and discuss your project
  • To prepare proposals and, if you hire us, deliver the work
  • To keep our website secure and working properly
  • To meet legal and accounting obligations

We do not sell your personal information.

Who we share it with

We share data only with providers that help us run the business, such as our form-processing service (FormSubmit), email, hosting and project tools. They may process your data only to provide their service to us. We may also disclose information if the law requires it.

Cookies and storage

This site stores one preference in your browser: your light or dark theme choice. It does not identify you. If we add analytics or advertising tools later, we will update this page and ask for consent where required.

How long we keep it

We keep enquiry details for as long as needed to respond and follow up, and for client projects for as long as the relationship and legal requirements continue. You can ask us to delete your data at any time.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to how we use it, or to withdraw consent. To use any of these rights, email us and we will respond within a reasonable time.

Security

We use HTTPS and limit access to the data we hold. No online service is completely secure, so please avoid sending passwords or highly sensitive information through the contact form.

Contact us

Questions about this policy? Email info@sarvenex.com. We may update this policy from time to time; the date at the top shows the latest version.